PRIVACY POLICY

1. Information we collect

We may collect information you provide directly, including your name, email address, phone number, shipping address, billing address, and any details included in messages sent through customer support channels.

When you place an order, we may also receive transaction details such as products purchased, payment status, shipping method, and order history.

We may collect technical and usage information such as IP address, browser type, device data, pages viewed, and interactions with the website through cookies and similar technologies.

2. How we use your information

We use personal data to operate the store, process and deliver orders, manage payments, provide customer support, detect fraud, improve website performance, and comply with legal obligations.

If permitted by law or based on your consent, we may also use your information to send service updates, promotional messages, or marketing communications.

3. Legal bases

Depending on the situation, we process data to perform a contract with you, comply with legal obligations, pursue legitimate interests such as store security and fraud prevention, or act on the basis of consent.

Where consent is required, you may withdraw it at any time without affecting prior lawful processing.

4. Sharing information

We may share personal data with service providers that support payment processing, website hosting, analytics, communications, logistics, fraud prevention, and order fulfillment.

We may also disclose information where required by law, to respond to lawful requests from public authorities, or to protect our rights, customers, or business.

5. Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, including order management, customer support, accounting, legal compliance, and dispute resolution.

Retention periods may vary depending on the type of data and the legal obligations that apply.

6. Your rights

Subject to applicable law, you may have the right to access, correct, delete, restrict, object to, or port your personal data.

You may also have the right to lodge a complaint with a competent data protection authority if you believe your information has been handled unlawfully.

7. Cookies and tracking

We use cookies and similar technologies to keep the store functioning, remember preferences, measure performance, and support marketing where permitted.

For more details about the cookies we use and how to manage your choices, please see our Cookie Policy.

8. Security

We implement reasonable technical and organizational safeguards designed to protect personal data against unauthorized access, misuse, loss, or disclosure.

However, no online service can guarantee absolute security.

9. Contact

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us through the channels listed on the website.